Crossref Status

Continued Problems with load on the Event Data service.

Investigating - We’re still experiencing problems with load on the Event Data service. Users may see their queries time out when using the API. We’re investigating and will confirm when the issue is resolved.
Jul 4, 13:15 UTC

APIs Degraded Performance

Public REST API Operational

Polite REST API Operational

OAI-PMH Operational

XML API Operational

Event Data Query API Degraded Performance

OpenURL Operational

Crossmark dialog server Operational

Content negotiation Operational

Metadata Plus Operational

Plus REST API Operational

Plus OAI-PMH Operational

XML Snapshots Operational

JSON Snapshots Operational

Sites Operational

Crossref website Operational

Crossref support Operational

Metadata search Operational

Content Registration Operational

Admin tool Operational

Test admin tool Operational

External dependencies Operational

AWS cloudFront Operational

Handle servers Operational

Similarity Check via iThenticate (Turnitin) status found at turnitin.status.io Operational

Meta Operational

deliberately-unreliable server Operational

Beta Operational

Participation Reports Operational

Metadata Manager Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Public REST API Response Time

Fetching

Public REST API Uptime

Fetching

Polite REST API Response Time

Fetching

Polite REST API Uptime

Fetching

Plus REST API Response Time

Fetching

Plus REST API Uptime

Fetching

Plus OAI-PMH Response Time

Fetching

Plus OAI-PMH Uptime

Fetching

OpenURL Response Time

Fetching

OpenURL Uptime

Fetching

Content Negotiation Response Time

Fetching

Content Negotiation Uptime

Fetching

Crossmark Response Time

Fetching

Crossmark Uptime

Fetching

Event Data Query API Response Time

Fetching

Event Data Query API Uptime

Fetching

Past Incidents

Feb 24, 2020

No incidents reported today.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

Metadata Plus JSON and XML Snapshots problems

Resolved - This incident has been resolved. This month's JSON and XML snapshots are now available.
Feb 19, 20:48 UTC

Monitoring - The problem of incomplete records in the XML snapshot has been corrected and the latest XML snapshot is available for our Metadata Plus users. Our latest build of the JSON snapshot failed earlier this week. We initiated the build again at that time and continue to closely monitoring its progress. We hope to have that JSON build completed in its entirety soon.
Feb 13, 20:34 UTC

Update - We are currently investigating a problem with the monthly JSON Snapshot for our Metadata Plus users. We normally deliver Snapshots on the 5th of each month. This month's JSON Snapshot build will not be ready on the 5th - it will be delayed.
Additionally, the current XML Snapshot is available, but we confirmed today, 10 February, that the XML Snapshot does include a small number of incomplete records.
We'll provide additional information as soon as we can.
Feb 10, 16:42 UTC

Update - We are continuing to investigate this issue.
Feb 10, 16:41 UTC

Investigating - We are currently investigating a problem with the monthly JSON Snapshot for our Metadata Plus users. We normally deliver Snapshots on the 5th of each month. This month's JSON Snapshot build will not be ready on the 5th - it will be delayed. We'll provide additional information as soon as we can.
Feb 4, 17:29 UTC

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

11 February - weekly maintenance, release v0.17.1

Completed - The scheduled maintenance has been completed.
Feb 11, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 15:01 UTC

Scheduled - We will be undergoing scheduled maintenance - release v0.17.1 - during this time. Our members may experience delays in deposit system admin (doi.crossref.org) and Metadata Manager (crossref.org/metadatamanager) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Feb 10, 16:21 UTC

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