Update - The csv download within the browsable title list - https://0-www-crossref-org.libus.csd.mu.edu/titleList/ - has been restored. We have ongoing, minor issues with our Schematron report that we're still working on. - IF
Dec 05, 2024 - 16:05 UTC
Update - We are continuing to work on a fix for this issue.
Dec 02, 2024 - 17:05 UTC
Update - Search within the browsable title list - https://0-www-crossref-org.libus.csd.mu.edu/titleList/ - has been restored. We do, however, have minor issues with: depositor reports, the csv download in the browsable title list, DOI crawler report, and our Schematron report. Our technical team continues to work on a fix for these other reports. - IF
Nov 19, 2024 - 20:24 UTC
Update - We are continuing to work on a fix for this issue.
Nov 19, 2024 - 14:04 UTC
Update - We are continuing to work on a fix for this issue.
Nov 08, 2024 - 15:25 UTC
Update - Search within the browsable title list - https://0-www-crossref-org.libus.csd.mu.edu/titleList/ - is currently broken. We also still have minor issues with: depositor reports, the csv download in the browsable title list, DOI crawler report, and our Schematron report. Our technical team is investigating. - IF
Nov 01, 2024 - 14:13 UTC
Update - The PubMed IDs search functionality in the Simple Text Query form - https://0-apps-crossref-org.libus.csd.mu.edu/SimpleTextQuery/ - has been fixed. We still have some minor problems with: depositor reports, the csv download in the browsable title list, DOI crawler report, and our Schematron report. Our technical team continues to work on fixes for these other reports. - IF
Oct 30, 2024 - 16:39 UTC
Update - We are continuing to work on a fix for this issue.
Oct 21, 2024 - 15:14 UTC
Update - The browsable title list - https://0-www-crossref-org.libus.csd.mu.edu/titleList/ - is now available. We're still working to fully restore a few other reports/tools: refreshing the data within the conflict reports and the PubMed IDs search functionality in the Simple Text Query form. -IF
Oct 01, 2024 - 14:08 UTC
Update - Our technical team has fixed the issues with submission log emails. All members should now be receiving submission log emails for their submissions. In addition, our team has fixed depositor reports (for journals, books, and series).

We're still working to fully restore a few other reports/tools: browsable title list, conflict reports, and the PubMed IDs search functionality in the Simple Text Query form. -IF

Sep 23, 2024 - 18:27 UTC
Update - We are continuing to work to fully restore all of our reports (e.g., browsable title list, conflict reports, depositor reports). In addition, we have identified errors with submission logs being sent as a result of your deposits. These errors are also related to our database migration earlier this week.

We are still processing your deposits. Submission processing is not broken; it is only the missing emails that are an issue. We are working to fix the bug resulting in missing emailed submission logs. As an alternative, you can always use our admin tool to review your recent submissions. Follow these directions: https://0-www-crossref-org.libus.csd.mu.edu/documentation/register-maintain-records/verify-your-registration/submission-queue-and-log/#00143 -IF

Sep 20, 2024 - 16:05 UTC
Identified - As a result of our database migration - https://0-status-crossref-org.libus.csd.mu.edu/incidents/v3k2t9f3jdcw - some of our reports (e.g., browsable title list, conflict reports, depositor reports) have not yet been fully restored. Our technical team is working to fully restore those reports now.
Sep 17, 2024 - 17:55 UTC
APIs Operational
Public REST API ? Operational
Polite REST API ? Operational
OAI-PMH ? Operational
XML API ? Operational
Event Data Query API ? Operational
OpenURL ? Operational
Crossmark dialog server ? Operational
Public content negotiation ? Operational
Polite content negotiation ? Operational
Metadata Plus Operational
Plus REST API ? Operational
Plus OAI-PMH ? Operational
XML Snapshots ? Operational
JSON Snapshots ? Operational
Plus content negotiation ? Operational
Key Manager ? Operational
Content Registration Operational
Admin tool ? Operational
Test admin tool ? Operational
Web deposit form ? Operational
Record registration form ? Operational
Metadata files Operational
Open Funder Registry ? Operational
Retraction Watch ? Operational
Annual public data files ? Operational
Sites Operational
Crossref website ? Operational
Crossref support ? Operational
Metadata search ? Operational
Participation reports ? Operational
External dependencies Operational
Handle servers ? Operational
Monitoring of iThenticate can be seen at https://turnitin.statuspage.io. Operational
AWS cloudfront Operational
Meta Operational
deliberately-unreliable server ? Operational
Demo Auth ? Operational
Beta Operational
Metadata Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Public REST API Response Time
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Public REST API Uptime
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Polite REST API Response Time
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Polite REST API Uptime
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Plus REST API Response Time
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Plus REST API Uptime
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Plus OAI-PMH Response Time
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Plus OAI-PMH Uptime
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OpenURL Response Time
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OpenURL Uptime
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Public Content Negotiation Response Time
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Public Content Negotiation Uptime
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Polite Content Negotiation Response Time
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Polite Content Negotiation Uptime
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Plus Content Negotiation Response Time
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Plus Content Negotiation Uptime
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Crossmark Response Time
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Crossmark Uptime
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Event Data Query API Response Time
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Event Data Query API Uptime
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Crossref Metadata Search Response Time
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Past Incidents
Dec 8, 2024

No incidents reported today.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024
Resolved - This incident has been resolved.
Dec 5, 15:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 02:55 UTC
Identified - The cause of this incident was identified to be a recent update to our REST API code. We expect it to be fixed by a re-index of the affected records, which our technical team is working on now. We expect this to be completed later today.
Dec 4, 11:08 UTC
Investigating - Crossmark dialog boxes with corrections and other updates are not being reflected correctly (instead, the Crossmark status is returning the 'document is current' status). Our technical team will begin investigation into this error tomorrow morning. -IF
Dec 4, 00:40 UTC
Dec 4, 2024
Dec 3, 2024
Completed - The scheduled maintenance has been completed.
Dec 3, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release v0.214.0 - on Tuesday, 3 December from 1500 to 1700 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. - IF
Dec 2, 17:06 UTC
Dec 2, 2024
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Completed - The scheduled maintenance has been completed.
Nov 26, 15:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release v0.213.0 - on Tuesday, 26 November from 1500 to 1700 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. - IF
Nov 25, 16:49 UTC
Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.